Sometimes when you swipe it will briefly show a new message but will not navigate to the home screen and then the screen goes black and will not wake up.Ģ) I have multiple alarms set (wake up, pick up grand kids from school, etc.) and ‘if’ the alarm actually goes off there is no way to silence or turn of the alarm. When it goes into this mode there is nothing you can do other than set it down and wait. The issues I’m experiencing are as follow ġ) When removing the device from its charger, you can’t ‘slide’ or otherwise get the home screen to display. I initially suspected it was one of three new apps that I had installed and have since removed them with no improvement. A screen with many NOes and a YES will appear, with the volume keys again go to the YES and press with the power key.ħ- After finishing again with the volume keys, click on “reboot system now” and press the power key of your Motorola Droid Turbo 2, the device will reboot and take several minutes to start while restoring the device to its factory state and optimizing the applications pre-installed in the system Android 5.1.1 (Lollipop)| upgradable to 7.0 (Nougat).After the last OTA update my Turbo (and my wife’s) started having issues. If the device menu appears in Chinese characters, click here to see how to reset a mobile in Chineseĥ- Use the volume up and volume down keys to select the “wipe cache partition” option and press the Power button to activate the option and clear the mobile cache.Ħ- After a few seconds you will return to the previous screen, with the volume buttons go to the option “wipe data / factory reset” and press the power button to enter. In some devices according to the Android version the combination can be the power key and the volume key up.ģ- When the Motorola logo is displayed, release the buttons.Ĥ- Move through the menu with the volume up and volume down keys until you reach the “Recovery Mode” option and press the power button to access. If you can not unlock the screen, press and hold the power button for about 20 seconds and the phone will turn off.Ģ- Keep holding on volume down and power keys together for a few seconds. Restore with hard reset or Recovery mode your Motorola Droid Turbo 2 can solve problems that have not been solved with a normal factory reset.ġ- First turn off your Motorola Droid Turbo 2 completely. Restore with hard reset or Recovery mode Motorola Droid Turbo 2 Restore with hard reset or Recovery mode Motorola Droid Turbo 2.Restore from the options of Motorola Droid Turbo 2.There are two ways to do a reset on a Motorola Droid Turbo 2 one through the mobile options and another more complete from the recovery mode. In case you do not want to erase the data from the device, you can try to restart the Motorola Droid Turbo 2. Keep in mind that a reset or return to the factory state on a mobile/cell phone deletes all its content, so make a backup of your data before doing it if you don't want to lose everything. This will avoid problems for the new user, as some newer devices include a functionality called FRP (Factory Reset Protection) that requires the same Google account or PIN code with which the Motorola Droid Turbo 2 was initially configured when factory resetting a device. In the following steps we explain how to format the Motorola Droid Turbo 2 to erase all your information and make it totally clean as it came out of the store.īefore doing a factory reset, we recommend deleting all the accounts on the device, specifically it is useful to unlink the Google account if you are going to sell, donate, or give away your Droid Turbo 2. If your Motorola Droid Turbo 2 smartphone is running very slowly, hanging, you want to bypass the screen lock, or you have a full memory and want to erase everything, or you want to sell or give it away and want to ensure that nobody can access your files and passwords, you can do a factory reset to restore it to its original state like the first day. How to reset or hard reset a Motorola Droid Turbo 2
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